Shipping Policy (Worldwide Shipping)
We’re happy to offer worldwide shipping to most countries. Shipping times and costs may vary based on your location and the shipping method selected at checkout.
Delivery Time
| Region | Destination | Free Shipping | Fee | Delivery |
|---|---|---|---|---|
| North America | United States | $60+ USD | $6.00 | 6–10 Business Days |
| North America | United States (Select Items) | $60+ USD | $6.00 | 4–7 Business Days |
| APAC | Japan, South Korea, China, Hong Kong SAR, Malaysia, Singapore, Taiwan, Macao SAR, Philippines | $60+ USD | $4.00 | 6–10 Business Days |
| Oceania & Americas | Canada, Mexico, Australia, New Zealand, United Arab Emirates | $60+ USD | $5.00 | 6–10 Business Days |
| UK | United Kingdom | £45+ GBP | £4.00 | 6–10 Business Days |
| Europe (Group 1) | Romania, Luxembourg, Croatia, Ireland, Estonia, Belgium, Czech Republic, Austria | €50+ EUR | €6.00 | 2–5 Business Days |
| Europe (Group 2) | Germany, Italy, France, Spain, Portugal, Netherlands, Poland, Hungary, Slovakia, Slovenia | €50+ EUR | €5.00 | 2–5 Business Days |
| Europe (Select Items) | Romania, Luxembourg, Croatia, Ireland, Estonia, Belgium, Czech Republic, Austria, Germany, Italy, France, Spain, Portugal, Netherlands, Poland, Hungary, Slovakia, Slovenia | €50+ EUR | €5.00 | 6–10 Business Days |
| Remote Europe | Finland, Sweden, Denmark, Greece, Latvia, Bulgaria, Lithuania | €50+ EUR | €6.00 | 7–12 Business Days |
Additional charges may apply for remote areas or expedited shipping options.
⚠️ Shipping Restrictions
While we aim to ship globally, some regions—including remote islands or extremely remote locations—may be excluded due to local regulations or logistical limitations, or delivery may require additional taxes or customs duties to be paid upon arrival. We will notify you before shipping if your order may be affected by these conditions.
Incorrect or Undeliverable Addresses
Customers are responsible for providing accurate and complete shipping information at checkout. We cannot be held liable for packages lost, delayed, returned, or destroyed due to address errors or refusal to accept delivery.
- If the local courier allows redelivery, we can arrange reshipment after the package is returned. Please note that this process may take some time.
- If the local courier does not allow redelivery, and the package is destroyed or not returned, we cannot take responsibility or issue a refund.
We strongly encourage customers to double-check their shipping information before placing an order to ensure a smooth delivery process.
Potential Delays
Deliveries may occasionally be delayed due to customs clearance, public holidays, or unforeseen disruptions in the postal system. We appreciate your patience and understanding.
Need Assistance?
Have questions about shipping to your location? Contact us at revoray@revoray.com – we’re happy to help!
