Shipping Policy (Worldwide Shipping)
We’re happy to offer worldwide shipping to most countries. Shipping times and costs may vary based on your location and the shipping method selected at checkout.
Processing Time
Orders are typically processed within 1–2 business days.
Estimated Delivery Time
Delivery time is generally 6–10 business days, depending on your destination and the selected shipping method.
For certain destinations, delivery may take longer due to local logistics conditions:
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Greece, Colombia, and North Macedonia: Estimated delivery time is approximately 15–20 business days.
Shipping Costs
🌍 Worldwide (Outside the US and Colombia):
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Free shipping on orders over $45 USD
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For orders under $45 USD: Standard Shipping $4.99 / 6–10 Day Shipping $6.99
🇺🇸 United States:
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Free shipping on orders over $69 USD
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For orders under $69 USD: 6–10 Day Shipping (tax included) $7.99
🇨🇴 Colombia (Special Policy):
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Free shipping on orders over $69 USD
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For orders under $69 USD: Standard Shipping $7.99
Additional charges may apply for remote areas or expedited shipping options.
Shipping Restrictions
While we aim to ship globally, some regions may be excluded due to local regulations or logistical limitations. If your address falls within a restricted area, we will contact you promptly.
Incorrect or Undeliverable Addresses
Customers are responsible for providing accurate and complete shipping information at checkout. We cannot be held liable for packages lost, delayed, returned, or destroyed due to address errors or refusal to accept delivery.
- If the local courier allows redelivery, we can arrange reshipment after the package is returned. Please note that this process may take some time.
- If the local courier does not allow redelivery, and the package is destroyed or not returned, we cannot take responsibility or issue a refund.
We strongly encourage customers to double-check their shipping information before placing an order to ensure a smooth delivery process.
Potential Delays
Deliveries may occasionally be delayed due to customs clearance, public holidays, or unforeseen disruptions in the postal system. We appreciate your patience and understanding.
Need Assistance?
Have questions about shipping to your location? Contact us at revoray@revoray.com– we’re happy to help!
